Home/Features/Contacts & Audience
>_CONTACTS & AUDIENCE

Your audience, scoped by project, ready to be segmented.

Contacts are the audience layer of ALLINONE. Full CRUD, CSV import with field mapping and dedupe, a suppression list, and a topbar switcher that scopes every page to a project. Every contact is owned by a workspace and surfaced to the project that needs it.

BENEFITS
3
focus areas
CAPABILITIES
5
out of the box
PAIRS WITH
4+
other modules
FAQS
4
answered below
01 · WHY IT MATTERS

What Contacts & Audience does for your team.

01

One source of truth

Every channel writes to the same contact record. Email, SMS, WhatsApp and push all stay attached to the contact, no glue layer between tools.

02

Project-scoped from day one

A click in the topbar scopes the audience to a single project, or "All projects" for aggregate views. Agencies stay isolated by default.

03

Segments that feed everything

Build segments with the rule-builder: any property, any tag, any campaign event. Campaigns and automations subscribe to the same definitions.

02 · CAPABILITIES

Everything in Contacts & Audience, out of the box.

Contacts CRUD with custom fields
CSV import with dedupe and field mapping
Workspace-wide suppression list
Project-scoped via topbar switcher
Tag, segment and bulk-edit any selection
03 · FREQUENTLY ASKED

Questions about Contacts & Audience.

  • Yes. ALLINONE replaces HubSpot, Mailchimp, Brevo and Klaviyo for teams that want one platform covering contacts and segments, multi-channel campaigns, automations, unified inbox, multi-currency invoicing and project ops - with a free plan, seat-metered Pro at $48/seat/month and an Enterprise tier with custom seat allocation and a dedicated SLA.

  • Upload a CSV and ALLINONE maps fields, deduplicates on email or phone and creates contacts in under a minute. Custom fields are typed. Use the topbar project switcher to keep agency workspaces, client brands and pilots isolated by default.

  • Every project owns its own provider stack, OAuth integrations, client roster, kanban, calendar and invoicing. The topbar switcher in the dashboard scopes every page (campaigns, audience, automations, inbox) to a single project, or "All projects" for aggregate views. Membership is project-scoped and enforced by the three-role RBAC (super_admin, admin, manager).

  • Yes. EU-hosted workspaces, a signed Data Processing Agreement (DPA), Standard Contractual Clauses for cross-border transfers, a workspace-wide suppression list, full audit logs of every action with actor / target / IP / user-agent, and per-row RBAC for view, edit, suspend and delete.

>_ Spin up contacts & audience
in under a minute.

No credit card. Free plan covers core CRM, segments and the email builder. Pro unlocks AI assist, invoicing and the full provider stack.